LEGO.com Factory : FAQ

FAQ

Are models from LDD 1.6 compatible with LDD 2.0?
In most cases yes, however, there are some bricks that have changed or been removed from LEGO Factory since the release of LDD 1.6 and these bricks could be missing from your model when you load it.

LDD 2.0 has built in "collision rules". This means that some models that you could build in LDD 1.6 were actually built in a way that is physically impossible; with the "collision rules" this is no longer possible. This means that LDD 1.6 models that were built in a way that is physically impossible cannot be fully loaded into LDD 2.0. The colliding bricks will automatically be removed by LDD 2.0.

I have a problem installing LEGO Digital designer. What should I do?
For answers to technical problems with LEGO Digital designer. Please visit our Customer Service FAQ.

What is the My Models category for?
My Models is the collection of models that you uploaded to the LEGO Factory Gallery. Think of My Models as your personal collection of LEGO design work. To view my models you need to be signed in.

How do I get help with LEGO Digital Designer?
If you need help using LEGO Digital Designer please read the "Getting Started" within the Support section of the LEGO Digital Designer website. Click here to read.

How come my model was declined upload to the gallery?
There are various reasons for rejection:

Inappropriate content
Inappropriate nickname, model name, or model description
Model in violation with other trademarks

When I open one of my existing LDD 2.0 models in LDD 2.0, I get a message saying that some bricks could not get loaded, what is causing this?
The brick palettes are automatically updated over the Internet every time you start up LDD 2.0. If the palette has been updated and the bricks you are trying to load is not in the new palette, you will get this message.